Privacy

Who is responsible

NeuroTraining Alliance is the trading name of Tanya Alexia Morosoli Humbert, who sells in her own name at Rue du Chanet 9a, 2014 Bôle, Switzerland. She is the controller for everything described on this page. Write to info@neurotrainingalliance.com about any of it. No data protection officer has been appointed, and the scale of what we do does not require one.

What we collect

When you register for a course

• your name
• your email address
• your telephone number, if you give one
• the country you live in
• your profession, and the organisation or practice you work in, if you give one
• the course you register for and the language it is taught in
• anything you write in the notes box on the form
• the page or the campaign link you arrived from
• billing details, if you ask for an invoice in the name of a practice or a company

When you write to us or ask us to bring a course to your city

• your name and email address
• your organisation, city and country, if you give them
• for a request to host a course: the group size, the language, the format and the timeframe
• anything you write in the message

When you pay

Payment runs through Stripe, on a page Stripe hosts. Card details go to Stripe. We never see a card number and we store none. Stripe tells us that the payment succeeded, the amount, the currency, the time and its own reference for it, and we keep those with your registration.

When you open a page

Our host records the ordinary technical data of a web request: the IP address, the page asked for, the time and the browser's user agent. Those records keep the site available and stop automated abuse. They are not used to build a profile of you.

Why we hold it, and on what legal basis

• To run a course you have registered for: confirmation, joining details, the participant list, attendance and the certificate. Legal basis: performance of a contract, Article 6(1)(b) GDPR.
• To answer an enquiry or a request to host a course. Legal basis: our legitimate interest in replying to people who write to us, Article 6(1)(f) GDPR.
• To keep the accounting record of a sale. Legal basis: a legal obligation on the seller, Article 6(1)(c) GDPR.
• To keep the site available and secure. Legal basis: our legitimate interest in a working site, Article 6(1)(f) GDPR.

The seller is in Switzerland and courses are sold to participants in the EU, so the Swiss Federal Act on Data Protection applies alongside the GDPR. The rights set out below are given by both.

Who else handles it

Three companies process this data on our instructions, under a contract that limits them to what we ask them to do:

• Cloudflare, which hosts and delivers this site, holds the database of registrations and enquiries behind it, and protects it against automated abuse.
• Stripe, which takes the card payment and holds the payment record.
• Resend, which sends the transactional email, such as a confirmation or joining details.

They act as processors. Some of them operate outside Switzerland and the EEA, and those transfers rest on the European Commission's standard contractual clauses. We do not sell personal data and we pass none of it to advertisers or data brokers. The instructor teaching your course sees the participant list for that course, and nobody outside the course sees it.

Cookies, fonts and measurement

This site sets no advertising cookie and no analytics cookie without your consent. If measurement is added later, the page will ask you first. Cloudflare may set one strictly necessary cookie that separates a person from an automated request; it carries no advertising identifier.

The typefaces are served from this site, so opening a page sends no request to a font provider or to any other third party.

How long it is kept

• Registrations, payments and certificate records: ten years, the retention Swiss accounting law sets for business records. That period lets us confirm or reissue a certificate long after a course has finished.
• Enquiries that lead to no registration: twelve months, then deleted.
• Technical server records: a short period at the host, in the ordinary course.

Your rights

You can ask us to:

• show you what we hold about you, and where it came from
• correct anything that is wrong
• delete it
• restrict what we do with it while a question about it is open
• give it to you, or to someone you name, in a portable form
• stop processing that rests on our legitimate interest

Where processing rests on your consent you can withdraw it at any time, and the withdrawal leaves what happened before it untouched.

Write to info@neurotrainingalliance.com. We answer within one month. We may ask you to confirm who you are before we act, and we will say so plainly if a record has to stay because accounting law requires it.

You can complain to the data protection authority of the country you live in. In Switzerland that is the Federal Data Protection and Information Commissioner.

Automated decisions

No decision about you is taken automatically. We do not profile participants and we run no automated scoring of registrations.

Changes to this notice

This notice was last reviewed on 7 September 2026. If it changes in a way that affects you, the date at the top of the page changes with it, and anyone registered for a course that is still running is told by email.